Client Services

At Principality Healthcare, we’ve worked hard with our Service Partners to be able to offer a range of beneficial services for our distributors & retailers in addition to our supply of incredible medical equipment products. Click on an icon below to find out more about each service and contact us for more information.

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Asset Management Software

We’ve spent years developing a web based asset management software program with an Australian database & software development company so you don’t have to!

To greatly assist medical equipment companies manage their rental fleets and much more, check out the asset management software that’s been developed for purpose in the healthcare & medical equipment space.

Get in touch to arrange a demonstration today to discover asset management made easy.

Contact us to find out more or click below to login to your asset management portal.

Currency Exchange

Through our currency exchange partner, we are able to offer top tier exchange rates for our clients on their overseas purchases through our networks combined buying power. These exchange rates are often much cheaper than the bank exchange rates and provides significant savings our clients on each order.

Since we regularly use exchange services for Sterling Pound / GBP, Euros and USD, we have negotiated top tier currency exchange rates to offer our clients when needed. Medical equipment distributors can benefit from top rates to help keep costs down and more competitive prices for their clients.

Enquire through our website or contact us during business hours to benefit from the group buying power of medical equipment companies all over ANZ.

Finance Options

Finance is available for purchases through our approved finance lender. Click below to find out more and apply for finance, speak to a specialist finance broker or even just to find out what options are available for your business.

Our clients can take advantage of great rates through the buying power of the group and our negotiations with our service partner for finance. Finance for stock purchases readily available. Click below to find out more or contact us.

Finance Options

On Demand Technicians

We have over 400 contractor technicians and tradesmen available right across ANZ to assist with call outs for numerous tasks such as repairs, servicing & maintenance, disposals, installations and much more.

Consumers, Distributors & Facilities are welcome to use this service on demand anywhere across Australia and New Zealand due to our extensive contractor fleet able to be dispatched from any of our listed locations.

Industry standard call out rates apply and travel time is charged from 15kms from dispatch location where applicable. Rural and remote locations may incur additional travel charges if applicable.

Product Training

With training from the brands and manufacturers we represent, Principality Healthcare can offer product training to assist with staff and practitioners better being able to recommend the right products for the right situations. Some of our more detailed training (e.g. pressure care or bariatric products) could be utilised for continuing professional development (CPD) where applicable.

We strongly promote a ‘train the trainer’ concept for our distribution clients and can provide basic and detailed product training via web conferencing or in person subject to availability.

If you are already a distributor client please reach out to your Principality Healthcare contact, otherwise please contact us via our website or by phoning during office hours for more information on product training.

Warranties

The full warranty of each item is passed onto the distributor and consumer as applicable by law. All items are covered with the statutory 12 month warranty with many having extended warranties on the whole product or part there of. For example, some mattresses and parts have longer warranty periods that frames and daily living items. For specific warranty enquiries please contact your local distributor or reach out to us for details.

Asset Management Software
We’ve spent years developing a web based asset management software program with an Australian database & software development company so you don’t have to! To greatly assist medical equipment companies manage their rental ... Read More
Currency Exchange
Through our currency exchange partner, we are able to offer top tier exchange rates for our clients on their overseas purchases through our networks combined buying power. These exchange rates are often much cheaper than the bank exchang... Read More
Finance Options
Finance is available for purchases through our approved finance lender. Click below to find out more and apply for finance, speak to a specialist finance broker or even just to find out what options are available for your business. ... Read More
On Demand Technicians
We have over 400 contractor technicians and tradesmen available right across ANZ to assist with call outs for numerous tasks such as repairs, servicing & maintenance, disposals, installations and much more. Consumers, Distribu... Read More
Product Training
With training from the brands and manufacturers we represent, Principality Healthcare can offer product training to assist with staff and practitioners better being able to recommend the right products for the right situations. Some of o... Read More
Warranties
The full warranty of each item is passed onto the distributor and consumer as applicable by law. All items are covered with the statutory 12 month warranty with many having extended warranties on the whole product or part there of. For e... Read More

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